Since its inception, our company abides by the policy of accompanying quality products to the market with a corresponding quality of technical support service.
Our SERVICE department is designed to provide you with the technical support services which you desire. Our technical support is not solely offered prior to your purchase we provide all the appropriate support during commission and after sales services.
Telephone Support Service
The fast pace of our times requires quick solutions. A great deal of technical issues can be resolved relatively easy, quickly and instantly, by phone. Therefore, our experienced and skilled staff is at your disposal and will offer their foul support and guidance during our ofﬁce hours.
Fault Repair Service
Our company operates a fully equipped repair workshop, staffed by experienced technicians. All of our technicians are constantly trained in new technologies in the ﬁeld of automation, in order to control the proper operation as well as to repair the various units, instruments, devices ect. That you have purchased from us.
Field Technical Support Service
Complete service at your headquarters. Proper and correct installation, connection-wiring check. Parameterization-programming according to your application requirements. Commissioning & Startup. Proper operation check, debug, reset, automation system reset, troubleshoot and repair. Presentation of operation, instructions for use and maintenance.
- Application registering for a techno-economic solution proposal.
Technical updates, presentations, and customer training.